Refund Policy

Introduction

At Pressdia, we are committed to delivering exceptional service to our clients. Your satisfaction is our priority, and we aim to provide a seamless experience. This Refund Policy outlines the conditions under which refunds may be granted.

Eligibility for Refunds

Refunds are only issued under specific circumstances, as outlined below. To qualify for a refund, you must meet the conditions stated in this policy.

1. Non-Delivery of Service
   If we fail to publish your news story on the agreed media outlets included in your selected package, you are entitled to a full refund.
2. Order Cancellation
   If you decide to cancel your order, you must do so within 30 minutes to 1 hour of purchase. Cancellations within this timeframe qualify for a full refund. Any requests made after this period will not be eligible for a refund.
3. Dissatisfaction with Service
   If you are dissatisfied with the quality of the written article or the placement of your news story, you must contact us within 12 to 24 hours of receiving your report. We will assess your concerns and may offer a partial refund or alternative solutions to address the issue.

Non-Refundable Services

Certain services are non-refundable, including but not limited to:

• Completed services where the article has already been published as per the agreed package.
• Customized services that have been fulfilled according to the client’s specific instructions.
• Any additional services or add-ons that have been fully executed.

Refund Request Process

To request a refund, follow these steps:

1. Contact Us: Email support@pressdia.com with your order number and a detailed explanation of your issue.
2. Review Process: Our support team will assess your request and respond within 12 to 24 hours.
3. Resolution: If your refund is approved, we will process the refund within 7 business days, issuing the amount to the original payment method used for the transaction.

Contact Information

For any questions or concerns regarding this policy, reach out to us at:

Email: support@pressdia.com

Policy Updates

Pressdia reserves the right to amend this Refund Policy at any time. Any modifications will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

By engaging with our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.