Order Now
Order Now

Refund Policy

At Pressdia, we are committed to delivering fast, reliable PR services with clear expectations and a seamless client experience.

Your satisfaction is our priority, and this policy outlines when refunds, credits, replacements, or compensation may apply.

1) Order Cancellation

You may cancel your order within 60 minutes of purchase to qualify for a full refund.

Requests made after 60 minutes are not eligible for a refund, as editorial processing and outlet coordination may have commenced.

2) Service Validity

All one-time Pressdia services must be activated and utilized within 24–48 hours of payment.

If a service expires due to client inactivity, delayed approvals, or missing required information, the order will be treated as lapsed and no refund will apply.

Clients on an active retainer plan may have extended timelines based on their agreement.

3) Non-Delivery of Service

If Pressdia is unable to deliver your service within the agreed scope (the service details stated in your package), you may be eligible for a refund.

A full refund may apply only if:

  • We fail to publish your article on the outlets included in your selected package with 4 weeks, and
  • We are unable to provide a comparable replacement of similar value and reach, despite reasonable efforts.

Refunds will be considered only after all reasonable solutions—such as revisions, replacement outlets, deferral, or alternative delivery options—have been explored.

4) Outlet Availability

Pressdia works with a wide network of media platforms. However, publication on specific outlets is not guaranteed unless explicitly stated as a guaranteed placement.

Where a chosen outlet is unavailable, rejects the content, or does not support your project, Pressdia may offer a comparable replacement of similar value and reach.
If no such replacement is reasonably available, Section 3 (Non-Delivery of Service) applies.

5) Service Adjustment & Replacement

If a third-party platform rejects or does not support a client’s content, the service may be:

  • Replaced with a comparable replacement of similar value and reach, or
  • Deferred for later use, subject to availability and approval.

For platform-related deferrals and credit transfers, see Section 9.

6) Dissatisfaction with Writing or Placement

If you are dissatisfied with the quality of your written article or placement/report, you must contact Pressdia within 24 hours of receiving your report.

After review, Pressdia may offer (case-by-case):

  • Revisions
  • Corrective placement
  • Service credit
  • Partial refund (where applicable and approved)


7) Delayed Service Compensation

Where a delay is attributable to Pressdia and materially affects delivery timelines, clients may request:

A complimentary news publication as compensation.

This is a goodwill remedy, subject to internal review and approval, and does not automatically guarantee a refund.

8) Packages Paid in Full but Later Changed

(No Cash Refund on Difference)

Where a client changes their order after payment—including switching to a lower-priced option,  cash refunds for the difference will not apply.

Any remaining balance will be issued as a Pressdia service credit for another eligible service.

Example:
If a client pays for two platforms at $500 each ($1000 total) and later chooses an alternative option valued at $700, the remaining $300 will be converted to service credit, not refunded in cash.

Service credits must be used within 6 weeks of payment, subject to availability and approval.

Where service credit is issued, the credit timeline applies in place of the original activation window. `( If we give you service credit instead of a refund, you should use that credit within the credit period (e.g., 6 weeks), not the original 24–48 hour activation deadline.)

9) Order Deferral & Credit Use (Platform Availability)

If you place an order for a specific platform and that platform is unable to deliver your article, editorial feature, or project within your preferred timeline due to editorial windows, scheduling limitations, temporary unavailability, or any platform-related issue:

  • Your order will be deferred to the next available publishing window on the same platform.
  • The value of the order will be retained as a Pressdia service credit for that platform and applied once the platform becomes available.


If you are unable to wait, you may:

  • Transfer the credit to another platform of equal value, or
  • Apply it toward a higher-value option by paying the difference, subject to availability and approval.


This scenario does not qualify for a cash refund, as the order remains valid through deferral, equivalent replacement, or credit transfer.

10) Non-Refundable Services

Refunds do not apply to:

  • Services already completed and delivered within the package scope
  • Articles already published on any included outlet or approved replacement
  • Customized services executed based on your instructions
  • Add-ons that have been fully delivered
  • Orders that expire due to client inactivity or delayed approvals


Summary: When Refunds Apply on Pressdia

Refunds apply only in these situations:

  • You cancel early: Full refund if you cancel within 60 minutes of purchase.
  • We can’t deliver your paid service: Full refund may apply if we fail to publish on your package outlets and cannot provide a comparable replacement of similar value and reach, despite reasonable efforts.


Pressdia reserves the right to amend this Refund Policy at any time. Any modifications will be posted on this page, and continued use of our services constitutes acceptance of the updated terms.

By engaging with our services, you acknowledge that you have read, understood, and agreed to this Refund Policy.